The purpose of the Product Development team is to provide business requirements for new and existing Sycurio products and to bring new innovations into reality. It will be essential to be vigilant that the product requirement is fully specified and secure, deployable and supportable and passionate about ensuring that the user (agent and end customer) experience is best in class. To build relationships based on trust across the business, ensuring that all the necessary sales and marketing collateral is planned and delivered to support Sales and Marketing activities.  Always striving for excellence and pushing the boundaries of product innovation by stretching the team’s capabilities.

The scope of this team’s test responsibilities includes:

• Sycurio Product Business requirements definition
• User Journey definition for optimised user experience
• Sycurio Product Release definition
• Understanding functional, non-functional, security, deployment and supportability needs for products
• Manage all product requests (from all channels)